IT’S VIDCON TIME! Here is everything you need to know once you arrive at VidCon London 2020!

Credential Pickup:

Please bring your QR Code and/or your photo ID. Each attendee must be present to redeem their own credentials; you cannot pick up credentials on another attendee’s behalf. If you have purchased a Student Ticket, you must have your University Student ID in order to pick up your credentials. Only one badge per University Student ID will be issued.  You will be able to redeem your credentials during the following hours at VidCon Registration sponsored by Blackmagic Design.


If you preordered merch, you will be able to pick it up at the same time and place as your credentials. Please note that unredeemed merch will not be shipped after the event, so be sure to grab yours! 

Registration Hours

Thursday, 20 February

Industry Track: 8:00 AM – 5:00 PM

Friday, 21 February

Industry Track: 8:00 AM – 7:00 PM
Creator Track: 12:30 PM – 7:00 PM
Community Track: 3:00 PM – 7:00 PM

Saturday, 22 February

All Tracks + Single-day Saturday: 7:00 AM – 5:00 PM

Sunday, 23 February

All Tracks + Single-day Sunday: 8:00 AM – 4:00 PM

Please note that there is no Community Track programming on Friday, and the above hours are for early registration only. 

Press, Speaker, and Full Access credentials can be redeemed during any of the above times.

If you successfully entered the Meet & Greet Lottery, you will receive an RFID wristband that will have your meet & greets loaded onto it.  RFID wristbands or badges that need to be replaced for any reason will each be subject to a £15 replacement fee; you must show a photo ID and/or proof of purchase to get a replacement. Replacement purchases can only be made with a credit card.

Buying Tickets On-site

Tickets will be available for purchase on-site. No cash will be accepted; credit card only, please! If you would like to purchase a ticket, please proceed to the VidCon Registration sponsored by Blackmagic Design at the Prince Regent Walkway and look for the ticket sales booth.


You will need your badge and wristband to enter VidCon. If at any time you are found inside the venue without your credentials, you may be asked to replace them or leave the event. 

What to Bring:

DO bring:

  • Your enthusiasm
  • Your phone or smart device (have you downloaded the VidCon app yet?)
  • Your QR Code and/or Photo ID
  • A water bottle
  • Small bags (30cm x 30cm) are permitted.

Please refer to our Security page for a full list of prohibited items.


ExCeL Overview

Capital Hall

Track Floor Plans